Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
I pride myself on my professionalism, especially where privacy and confidentiality are concerned. All personal & business information and photos are kept confidential. If required and appropriate, a non-disclosure statement can be provided. Information/photos are never used in promotional material unless otherwise permitted by the customer.
Frequently Asked Questions
Are mini/free challenge guides customizable?
The content and scripts included are fully customizable. The graphics are not editable but are kept fairly generic to allow for use in a variety of groups.
Do you offer full time virtual assistance for businesses?
At this time, I am only available for freelance jobs; design, branding, email system set ups, website design, business organization, etc. I do not have capacity to provide regular, full time VA services to one client.
However, feel free to contact me with your project idea(s) and we can discuss it further. If I'm not able to help you out directly, I do have a network of assistants to recommend.
Are you accepting freelance clients or projects?
Yes! I am accepting freelance projects from new & existing clients. Please message me here or email me at melissazimmermannva@gmail.com