Hi, I'm Melissa:
Chaos Coordinator & Systems Nerd
I love to create systems and help entrepreneurs streamline & organize their businesses so they can have more time for the important things in life.
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Together with my team of skilled assistants at MZVA, we combine our expertise to fill the gaps for business owners, helping them focus on growth and what matters most.
What Can We Do For You?
We’ll work together to find the best ways that the MZVA team can support your unique business. Our team brings a range of expertise, and here are a few of the areas where we’ve helped other clients in the past. Of course, feel free to reach out to chat about projects specific to your goals!
Administrative Support
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Calendar & Schedule Management
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Email Management & Organization
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Data Entry
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Invoicing
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Graphic Design
Customer Relationship Management (CRM) Systems
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Initial CRM Set Up
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Import & Management of Customer Database
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Streamlining & Optimization of new or existing email marketing systems
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Ongoing management support
Email Marketing Systems
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Import & Management of Contact Database
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Creation of Email Automations with Opt-In Forms
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Streamlining & Optimization of new or existing email marketing systems
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Ongoing management support
Social Marketing Support
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Newsletter Creation & Distribution
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Social Media Content Calendars & Scheduling
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Website design, updating, and SEO support
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Blog management & optimization
Podcast Management
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Episode & Social Media Copy
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Episode Scheduling Across Platforms
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Graphic Design
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Guest Coordination & Communication
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Calendar Management
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Connecting with Trusted Editors
Additional Services
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Personal Scheduling
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Photo Editing
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Research
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Proofreading
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Transcription (Legal & Medical Background)
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Project/Task Management
... and more
Trusted by Entrepreneurs
Throughout Canada & the US
Organized, Knowledgeable, Supportive
“Hiring Melissa is hands down the best business decision I have made to date. She keeps my business organized in a way I never could. Her knowledge of all of the digital aspects one could use in a small business, blows me away. She thinks of things I don’t and makes suggestions on places to grow. Melissa genuinely cares about your success and has become a sounding board and friend. I truly don’t know what I would do without her.”
Liz B.
Trustworthy and Communicative
"What stood out about working with Melissa was her gentle persistence. Melissa is great at reminding you of approaching deadlines and following up to ensure the tasks are completed. Melissa takes her tasks seriously, making me trust and delegate to her.
One benefit that I received from working with Melissa is peace of mind. Melissa works efficiently and is a great communicator. Melissa informs me of new apps or programs that could benefit the business. I feel like Melissa has the best interest of my business in mind, which is difficult to find in a virtual assistant."
Kyla D.
Knowledgeable and Efficient.
"Melissa has amazing knowledge and talent when it came to designing my website and brand! She is super easy to work with, prompt with projects, and has a talent to make the visuals look fantastic! She is always my go-to for any website, brand, editing, and business needs!"
Jalaine P.
Travel Advisor
Professional, well spoken, clear & precise.
"We have employed the services of Melissa for the last four seasons. She is professional, well spoken, clear & precise. Very competent in business requirements such as databases, creating forms, writing procedures, letters. Melissa would be highly recommended."
Laurie K.
Crowsnest River RV Park
